Frequently Asked Questions
Find answers to common questions about Talukder Data Center services, infrastructure, security, and support.
What services does Talukder Data Center provide?
Talukder Data Center provides colocation services, rack space, power and cooling, IP transit and bandwidth, VPS & hosting, and on-site remote hands support.
What uptime SLA do you offer?
We offer a 99.9% uptime SLA for power, network connectivity, and environmental systems, excluding scheduled maintenance.
Is your data center carrier-neutral?
Yes. Talukder Data Center is carrier-neutral and supports multiple upstream providers for redundancy and flexibility.
How is physical security handled?
The facility is protected by 24/7 CCTV surveillance, controlled access systems, restricted zones, and on-site security personnel.
Do you provide remote hands support?
Yes. Our remote hands service includes server reboot, cable management, hardware checks, and emergency on-site assistance.
Can I scale rack space or power later?
Absolutely. Our infrastructure is designed to allow flexible scaling of rack space, power, bandwidth, and IP resources as your business grows.
How do I request pricing or a site visit?
You can contact our sales team through the website or email to request a quotation or schedule a data center visit.